Privacy Policy

Welcome to Fundación Ecuador Crece Contigo. Your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, share and protect information in connection with our website (hereinafter: "the Website").

Information we collect

This includes, but is not limited to, information you provide directly to us when you register to use the Site, make a donation, communicate with our customer service, or participate in our surveys or promotions. Examples of this information include your name, email address, mailing address, phone number, payment information, and any other information provided.

Each time you interact with the Site, we collect information that your device sends to us. This may include data such as your IP address, device type, operating system, browser type, location information if you have given permission to access it, and other statistics and information related to your interaction with the Site.

We use cookies and similar tracking technologies to track activity on our Service and maintain certain information. Cookies are files containing a small amount of data that may include an anonymous unique identifier.

Use of information

We use the information we collect for various purposes, such as:

Provide, operate and maintain the Web.
Improve, customize and expand the Web.
Understand and analyze how you use the Web.
Develop new products, services, features and functionalities.
Process your transactions and send you related notifications.
Communicate with you, directly or through one of our partners, including for customer service, to provide you with updates and other service-related information, and for marketing and promotional purposes.

Information Sharing

We may share information we have collected from you in a variety of circumstances, including:

With service providers that assist us in the provision of the Web.
In response to a request for information by a competent authority, in compliance with applicable law, or a court order.
With your consent or at your direction.

Information Security

The security of your personal information is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure.

User Rights

You have rights under data protection laws that may include the right to access and receive a copy of your personal information, to rectify inaccurate information, to data portability, to erase your data, to restrict the processing of your data, and to withdraw your consent.

Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

Personal data protection policy

On the website of Fundación Ecuador Crece Contigo (hereinafter: "the Web"), we recognize the importance of the privacy of our visitors and users. We are deeply committed to protecting the personal information entrusted to us. This Personal Data Protection Policy details the practices we follow to safeguard your personal data, ensuring our commitment to responsible practices in the collection, use, storage and protection of personal information.

Collection of Personal Data:

We collect personal data in a variety of ways when you interact with our website. This collection may include information such as your name, email address, and any other information you voluntarily provide when participating in activities, subscribing to newsletters, responding to surveys, or making online donations. When making any type of transaction, specific details related to the donation are also collected to facilitate the processing of the donation and to enhance the customer service experience. The information collected is critical to providing personalized services and effective communications.

Use of Personal Data:

We use your personal data to:

Respond to your inquiries and requests.
Improve the quality of the Web through traffic analysis and visitor preferences.
Send communications about updates or new publications, provided that you have given your explicit consent to do so.
Specific details related to the donation to facilitate donation processing and enhance the customer service experience.

Personal information we collect:

Customer and Prospect Information
Personal Information: Name, address, telephone, e-mail.
Demographic Data: Age, marital status, gender, date of birth, among others.
Payment Information: Details of payment methods used, including billing addresses.
Web activity: Data on interactions with reported content, topics, products, and technical issues.
Social Media Interaction: Information collected from interactions on our social media platforms and features.

Protection of credit and transaction data

As part of our commitment to privacy protection and information security, we implement specific measures for the protection of credit and transactional data.

When you make donations on our website, information related to your payment methods, such as credit or debit card numbers, are processed through secure encryption systems. This data is used exclusively to process transactions and is not stored on our servers beyond what is necessary to comply with legal regulations and resolve disputes. In addition, we conduct regular audits and collaborate with certified financial institutions to ensure maximum security in all transactions.

Consent:

By using the Website, you expressly agree and consent to the processing of your personal data in accordance with the terms set forth in this Privacy Policy. Such consent is given in a free, specific, informed and unequivocal manner, which means that you have been adequately informed and understand the scope of the authorization you are providing. We also inform you that you have the full right to withdraw your consent at any time you wish. This withdrawal will not affect the lawfulness of the processing based on the consent prior to your withdrawal.

Roles in the Processing of Personal Data:

Personal Data Subject: You, as a user or visitor of the Website who provides personal data.

Responsible for the Processing of Personal Data: Administrator of the website: Fundación Ecuador Crece Contigo.

Personal Data Processor: Any third party that processes personal data on behalf of the webmaster, according to the instructions received.

Rights of Access, Rectification, Cancellation and Opposition:

You have the right to access, rectify, cancel or oppose the processing of your personal data stored on our website. To exercise these rights, you may send a written request at any time to the webmaster at the following e-mail address: ecuadorcrececontigo@gmail.com. Such request must be clear and precise, indicating the right you wish to exercise and the information to which it refers. Fundación Ecuador Crece Contigo will respond to your request within the deadlines established by current regulations, ensuring the protection of your privacy rights.

Safety measures:

We implement a variety of advanced technical and organizational measures to ensure the protection of your personal data against any unauthorized access, improper alteration, disclosure or unintentional destruction. Our commitment includes the use of state-of-the-art encryption technologies, strict security protocols and regular audits designed to safeguard the integrity and confidentiality of your data.

In addition, we have internal privacy policies and continuous training for our employees and collaborators, ensuring that they understand the importance of personal data protection and how to properly implement our security measures. We are committed to keep your personal data under the strictest secrecy and to use it only for the purposes specified in our Privacy Policy.

Data Transfer

We are firmly committed not to share, sell, or rent your personal data to third parties, unless we are required to do so by law or you have provided us with your explicit consent to do so. This commitment ensures that your personal data is used exclusively for the purposes that have been clearly communicated and agreed upon in our Privacy Policy. In addition, any exceptions to this rule will be communicated in a transparent manner and will require your prior authorization, ensuring that your information is handled with the utmost responsibility and trust.

Changes in the Data Protection Policy:

We reserve the right to make changes or updates to our Personal Data Protection Policy at any time. These changes will be effective immediately upon posting on the Web. It is your responsibility to periodically review our policy to ensure that you are aware of any changes. Your continued use of our website following the posting of changes to the Personal Data Protection Policy will be deemed acceptance of those changes. If the changes are significant, we will notify you by means of a prominent notice on the Website or through a direct message.